Privacy Policy

1. Introduction

qatarpbebd B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qatarpbebd.top or use our beauty and spa services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the European Union and the Netherlands.

2. Data Controller Information

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Contact information (name, email address, phone number, postal address)
• Appointment and booking information
• Health and beauty preferences and requirements
• Payment and billing information
• Communication preferences
• Feedback and review information

3.2 Website Usage Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website information
• Cookie and tracking data (see our Cookie Policy)

4. How We Use Your Information

4.1 Service Provision

• Booking and managing appointments
• Providing beauty and spa services
• Processing payments and maintaining billing records
• Communicating about your appointments and services

4.2 Business Operations

• Improving our services and customer experience
• Conducting business analysis and research
• Maintaining security and preventing fraud
• Complying with legal obligations

4.3 Marketing and Communications

• Sending promotional offers and service updates (with your consent)
• Responding to your inquiries and requests
• Conducting customer satisfaction surveys

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: To provide our beauty and spa services
• Legitimate Interest: To improve our services and maintain business operations
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with business operations
• Payment Processors: To process payments securely
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection
• Secure data storage and backup systems

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Customer Records: 7 years after last service (for accounting and legal requirements)
• Marketing Data: Until you withdraw consent or 3 years of inactivity
• Website Data: As specified in our Cookie Policy
• Legal Claims: Until the statute of limitations expires

9. Your Rights Under GDPR

As a data subject, you have the following rights:

To exercise any of these rights, please contact us at privacy@qatarpbebd.top. We will respond to your request within 30 days.

10. International Data Transfers

Your personal data is primarily processed within the European Union. If we need to transfer data outside the EU, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Other appropriate safeguards as required by GDPR

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided your email)
• Displaying a prominent notice on our website

The updated policy will be effective from the date specified in the "Last updated" section.

14. Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority:

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: